You can find the sample number at . You can scan your barcode with your camera by clicking on the turquoise icon. You can also enter the sample number manually.
Please check that the sample number on the sample tube matches the number on . If not, please contact our technical support.
What is in the test box?
You will find there several items.
How can I scan a sample number?
Simply click on Scan (the turquoise button) to activate your camera. Then hold the barcode on the sample tube in front of the camera and the sample number will be recorded automatically.
Why do I need to activate my test?
Only after you have activated the test we can assign it to you in our system. You should only activate the test if you want to do the test immediately.
When should I activate the test?
Activate your test only if you would like to do it immediately.
Would you like to see how this test works?
We've created a video to walk you through the steps. Feel free to watch it. We will also guide you through the process step by step. (Click on the link to exit our web app and YouTube will open in its own window where the video will play)